Customer relationship management (CRM) covers the entire organization from front office to back-office. It is an engagement you make to put customers at the heart of your enterprise. Customer satisfaction and surviving in ...
Reward management is cardinal for success of performance management and has unlimited potential in motivating employees to give their best performance. Managing reward and leveraging it as a performance management strategy ...
Intellectual capital is recognized as the most valuable resource of an organization and
the fundamental issue to its success or failure, whereas it is also acknowledged as the
most important source of organizations' ...
This article attempts to analyze the shopping behaviors of customers in Tirana,
focusing on their choice of retailers among Spar, Big Market, Conad, and others. The research
explores different aspects of consumer choice ...
Nepotism, Favoritism and Cronyism are not anymore new business phenomena; nowadays
they are seen with particular interest as the business world is shrinking every day more
towards a “global village”. As business becomes ...
Employee’s motivation is considered an important psychological factor for an organization because it
helps the human factor operation moving toward the desired goals in a pleasant way that makes it
happier in fulfilling ...
This study examines the impact of employee retention policies on retaining experienced personnel, as well as their effect on the overall performance and competitiveness of financial institutions in Albania. As entities ...
The purpose of this study is to analyze the relation between transformational leadership, emotional intelligence and job satisfaction within banking system. Research is subjected to some employees of secondary banking ...
Stock prices are an important indicator of a company’s forecasted future profitability. Knowing the importance of it, this research examines the influencing factors of stock price fluctuations among top companies traded ...